ITUpdate

HCL & Fortis Healthcare Ink IT Outsourcing Deal

HCL Infosystems Ltd, India's premier information enabling ICT system integration company, and Fortis Healthcare Ltd, one of India's leading chain of private hospitals in the country, announced a strategic IT outsourcing deal.

The deal is part of a five-year agreement under which HCL will undertake complete outsourcing of IT systems and processes of FHL. IT platform for all the hospitals in Fortis network will be standardised through the IT system installed by HCL within a period of one year, with the first hospital going live by the end of February 2010. As per the agreement, the IT major will deploy Hospital Information Systems (HIS) & Enterprise Resource Planning (ERP) solutions to standardise operations across Fortis hospitals.

HCL will also provide solutions to enable financial consolidation through automation of systems and will also deploy business intelligence and analytics solutions that would enable improving service levels, help faster decision making and optimum utilisation of resources for the healthcare major. This deal makes Fortis the first healthcare delivery company in India to undertake complete strategic outsourcing for IT applications and infrastructure management.

Hospitals within the Fortis network will be connected through a centralised IT system which will enable online sharing of patient records and data. This would give flexibility to patients to visit other Fortis facilities without carrying all their medical records. Fortis Operating System (FOS), the common operating system for all Fortis Hospitals, will be integrated with the IT system enabling faster decision making and enhanced efficiencies.

Said Shivinder Mohan Singh, Managing Director, Fortis Healthcare, "This tie up will create newer benchmarks in the quality of healthcare delivery and patient care and take it to the next level. IT forms the back bone for hospital operations and improved patient care. The system integration with high end IT infrastructure would result in enhanced performance and superior patient care."

EH News Bureau