Panellists in this video:
• Mr Vinod Sawantwadkar, CEO, Jehangir Hospital (Moderator)
• Dr Sunil Rao, Group COO and Medical Director, Sahyadri Hospital
• Mr Behram Khodaiji, CEO, Ruby Hall Clinic
Key Highlights:
[1] Future-ready hospitals must be patient-centric, technologically advanced, and adaptable, especially in infrastructure and workforce scalability.
[2] Sustainability requires balancing quality and affordability through cost optimisation, utilisation review, and ecosystem-wide collaboration with insurers and suppliers.
[3] Workforce development and retention depend on structured training, burnout prevention, and strong clinical-plus-hospitality systems, particularly for nurses and clinical assistants.
[4] Technology is here to stay, but it must become cost-effective and must integrate smoothly with existing hospital systems.
[5] Hospitals generate enormous volumes of data, and the focus must now shift to using this data effectively to improve patient care and operational processes.