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Question: What is the significance of conceptual drawings?
Dr Anurag Basu, Howrah

Tarun Katiyar

Answer: Conceptual drawings are based on the client’s brief and the government norms. They would be made on the proposed project and discussed with the client.

These drawings would detail:

  • Locational “block relationship” of various departments
  • Floor wise layout
  • Mapping of vertical and horizontal circulation (elevators, staircases and corridors)
  • Site location in the area, roads, parking etc.

Question: What is the scope of market research?
Dr Deenu Dayal, Allahabad

Answer: Scope of market research should cover the:

  • Objective of the assignment
  • Healthcare scenario of the area
  • Profile of the area/ city/ state
  • Primary data analysis
  • Current market research

Question: What are the steps of equipment planning in a hospital?
Saket Jain, Bhopal

Answer: Phases in equipment planning are:

  • MEDICAL EQUIPMENT PHASES
    Phase 1 — Medical equipment planning
    Phase 2 — Equipment specification
    Phase 3 — Vendor development
    Phase 4 — Technical and cost comparators
    Phase 5 — Negotiation and ordering of medical equipment
    Phase 6 — Installation and commissioning
  • EQUIPMENT PLANNING SERVICES

Question: What are the operational activities of a hospital on a day-to-day basis?
Leela Dayal, Delhi

Answer: Day-to-day operational activities of any hospital would include the following points:

  • Day-to-day operations management
  • Corporate relationship management
  • Identifying key areas for business development
  • Streamline the operations
  • Delegation of authority
  • Customer relationship management/ Customer service
  • Manpower management (clinical and non-clinical)
  • TPA co-ordination
  • Patient screening
  • OPD/ IPD management
  • Billing/ admission/ discharge management
  • Inventory management
  • Quality management
  • Record maintenance etc.

Question: I am planning a 500-bedded hospital, how can I do manpower planning for it?
Dr Saxena, Ahmadabad

Answer: Workforce planning is a systemic process to ensure that an organisation has the right talent at the right location to enable innovation and cost optimisation. An effective workforce plan should:

  • Align to business strategy
  • Identify the changing needs of workforce in the near future, potential gaps, innovation and cost
  • Depend on the area and what kind of department is available at your hospital
  • Consider processes and changes that will impact the ability to attract and retain key talent

For planning and proper implementation of manpower planning you can go for consultancy firms. It will save your time, energy, cost and will give you accurate results.

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