TEngage is cloud-based, customisable and allows hospitals to implement modules with the required features, and keeping the deployment and operational cost in check
Tata Elxsi has launched TEngage, the digital health platform designed for omnichannel care at the HIMSS Global Health Conference & Exhibition being held in Orlando, Florida from 14–18 March 2022. Tata Elxsi’s TEngage allows hospitals and healthcare providers to offer a unified patient experience across all channels and delivers healthcare.
TEngage is cloud-based, customisable and allows hospitals to implement modules with the required features, and keeping the deployment and operational cost in check. The HIPAA compliant platform supports a variety of third-party tools and can be integrated with the organisation’s existing IT infrastructure.
Muthusamy Selvaraj, VP, Innovation & Emerging Business, Tata Elxsi said, “TEngage enables providers to deliver omnichannel patient engagement with a seamless, continuous customer experience across any device or location a customer wishes to engage in, a personalised brand experience, and the ability to get any service at any time, in every variety and permutation.”
The ongoing pandemic has put limitations to physical consultation globally. However, as healthcare becomes increasingly consumer-centric, offering virtual patient care is no longer a differentiator for healthcare providers. Organisations are exploring simple and intuitive solutions that can assist in designing, scaling, and managing personalised healthcare programs.