Indian customers will have access to UPS Premier Gold service benefits, including “first-in, first-off” prioritisation, built-in service recovery features within the UPS global network, and 24/7 control tower monitoring
UPS Healthcare has announced the expansion of its UPS Premier service to India, marking another step in ongoing service and technology upgrades to meet the evolving needs of critical time- and temperature-sensitive healthcare shipments. Indian customers will have access to UPS Premier Gold service benefits, including “first-in, first-off” prioritisation, built-in service recovery features within the UPS global network, and 24/7 control tower monitoring.
UPS Premier’s key benefits include timely delivery of critical healthcare products with a priority lane in UPS’s global network, powered by advanced sensor technology, meeting the complex logistics needs of pharmaceutical, medical device and laboratory testing that require visibility, traceability and integrity of supported products and materials and 99 per cent on-time performance for global next-day deliveries of critical shipments.
Kate Gutmann, EVP and President of UPS International, Healthcare and Supply Chain Solutions said, “Our customers are innovating like never before, and with that comes a need for near-perfect levels of service. Through this technology-enabled service, we will be able to classify and identify critical healthcare shipments before they leave our customers’ hands, offering them unprecedented control, visibility and reliability across their supply chain.”
John Bolla, President, UPS Healthcare said, “India is one of the fastest-growing healthcare markets in the world and UPS Healthcare’s investment in the market adds industry-leading services for a wide range of customers, from pharmaceutical companies to hospitals and clinics. UPS Premier provides the visibility and traceability that are essential to prioritising the life-saving medications our customers ship and their customers need.”
UPS Premier Gold is now available in India offering the following additional benefits visibility is integrated within all UPS tracking systems, real-time visibility, down to 1-2 meters within the network enabled by a mesh sensor that is affixed to the package alongside the address label and support for critical healthcare packages including tissue samples, biopsies, implantable medical devices for scheduled surgeries, biologics, cell and gene therapies, bodily fluids, non-personalised specialty medications and surgical kits for inventory replenishment.