RTIICS: Pioneering quality with affordability

RTIICS was set up in April 2000 to serve the people of West Bengal and the neighbouring states and in the years it has provided complete, affordable and quality healthcare under one roof. An insight

A decade or so ago there was a heavy exodus of patients from the East and North Eastern part of the country, seeking medical treatment in the South India due to the dearth of quality healthcare service providers in our region.

A population bank of about nine crores in West Bengal and around three crores in the northeastern states were left with less choice of affordable and quality treatment. However, the last 10 years have seen lot of healthcare providers emerging in this part of the country and Rabindranath Tagore International Institute of Cardiac Sciences (RTIICS) takes pride in being a pioneer amongst them in terms of quality and volume of services at affordable rates.

To serve the people of West Bengal and the neighbouring states, RTIICS was set up in April 2000. It started as a 100-bed cardiac super speciality hospital and later on in 2004 other 32 disciplines were brought into the spectrum to provide complete, affordable and quality healthcare under one roof.

Today, it is a 550-bed super speciality tertiary care hospital with 33 multi-speciality departments with focus on cardiology, cardiac surgery, urology, nephrology, kidney transplant, joint replacement, minimal invasive surgery and neuro sciences and also interventional radiology.

Patients not only from the region, but also from neighbouring countries like Bangladesh, Myanmar, Nepal and the African sub-continent come here for treatment.

USP

Powered by the vision of the chairman, Dr Devi Prasad Shetty, RTIICS was built on solid foundation of ethical, high quality medical practice at affordable cost. The biggest USP of the hospital is all super speciality services under one roof, backed with highly trained doctors, nurses and paramedics in a high volume low cost model.

Achievement

  • < Over 96000 cardiac cathlab procedures
  • < Over 27000 adult and paediatric cardiac surgeries
  • < Over 1500 kidney transplants and 250000 dialysis
  • < Over 55000 multi-specialty surgeries (joint replacement, minimal invasive surgeries, neuro surgeries and general surgeries)
  • < Over 50000 senior citizen club members
  • < Over 20000 patients received financial assistance through Guest Support Cell

Academics

The courses being conducted by the institution are as under:

  • < DNB courses in cardiology, anesthesiology, ophthalmology, general surgery, nephrology and genito-urinary surgery
  • < Fellowship in cardiac anesthesiology, critical care medicine, paediatric cardiology
  • < A wide range of paramedical courses like laboratory, radiology, dialysis technician etc.
  • < Nursing courses like BSc, MSc, GNM and CVT
    < Non-medical course namely PG Diploma in hospital front office management as a tie up with Netaji Subhas Bose Open University

Medical facilities and specialities available at the hospitals

We are a hospital with a focus on cardiology, cardiac surgery, urology, nephrology, kidney transplant, joint replacement, minimal invasive surgery and neuro sciences, interventional radiology.

Supported by a team of full time qualified doctors in all speciality, we also have the best infrastructure for critical care in the region. The largest number of private ICCU beds, we have 160 critical care beds.

We also have a NABL certified lab along with the latest radio imaging services in MRI / CT / X ray / USG. Nuclear medicine department.

Certifications / affiliations

The hospital is NABH, NABL certified. In addition we are recognised centre for DNB and PGDCC studies.

Cost and services vis-a-vis other hospitals in the state

We are a cost conscious hospital that strives constantly in bringing down the cost of care, still maintaining the highest standards in quality of care. We have a transparent billing system backed by top management commitment to maintain packages.

Safety and security

We are a NABH certified hospital driven by patient safety and security guidelines. We constantly monitor right site surgical identifications, patient falls, and other clinical safety measures. Besides clinical safety, the patient security also in terms of fire safety, is being constantly monitored.

Infection control measures

Infection control is being driven by a dedicated infection control team, comprising infection control nurse, microbiologist etc. The infection control measures cover various efficiency and outcomes measures, tracking surgical site infections, blood stream infections amongst other. As an organisation, we constantly monitor benchmarking our infection rates with our other group units.

CSR activities

We are driven by our chairman’s vision of making healthcare affordable for masses. CSR activities for us form a daily activities, and partner organisations like Rotary, NGOs, and also individuals who have an approach to philanthropy. We have been making all efforts to ensure that a patient is not refused care, due to lack of funds. In last 14 years more than 20000 patients received financial assistance through our Guest Support Cell.

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