What are the main priorities that you have chalked out for yourself after taking on the mantle of CMRI ?
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Suyash Borar
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The main priorities would be clinical excellence, service excellence and ethical excellence. These three things would be our top most priority. A special drive would also be undertaken to improve the existing clinical and non-clinical infrastructure of the hospital.
CMRI has set up Centres of Excellence (COEs) to focus on some of the specialties. Do you plan toset up some more COEs in the coming years?
CMRI intends to set up centres of excellence initially in four major disciplines viz. gastroenterology and GI surgery, orthopaedics, women and child care, as well as cosmetic and plastic surgery to bridge the demand and supply curve in these major specialities. Most of the hospitals in the city, do have these specialities but not at par with the international standards.
Surprisingly, a good number of our prospective clients move either to the South ern or Northern parts of the country for better medical care. Our COEs would offer services at an affordable price and would also attempt to deter the exodus of clients to other states.
Today, CMRI is a renowned player in this part of the country. How do you plan to offer more services for the welfare of the masses, especially the weaker sections of the society in the rural areas.
A major chunk of our population does not have access to quality healthcare. In order to cater to the weaker sections of the population mainly in the rural areas, CMRI is exploring the possibility of accelerating the existing health programmes undertaken in collaboration with various leading organisations and NGOs.
It is learnt that CMRI plans to set up telemedicine centres in different parts of the state. Can you elaborate on the same?
The telemedicine/outreach centre will be set up in different parts of the state to meet the ever changing need of our customers stationed at different locations. These units shall mainly function as the spoke for the main hospital situated at Kolkata.
You have been advocating ‘sustainability’ and ‘green initiatives’ in the healthcare sector at different symposiums/ platforms. What are your ideas and recommendations in this regard?
These initiatives have helped us to optimise the usage of existing resources without any additional cost.
Can you elaborate on CMRI’s initiatives to ensure patient safety and security?
Under no circumstances, CMRI will compromise on patient safety and security foray. Therefore, we have set out on a daunting and challenging journey to acquire the most sought after Joint Commission International (JCI) accreditation after successfully bagging ISO, National Accreditation Board for Testing and Calibration Laboratories (NABL ), College of American Pathologist (CAP) accreditation.
How do you plan to strengthen your community service initiatives?
In order to strengthen our community service initiatives, we have conducted a couple of health related programmes in collaboration with Rotary, Lions International, CII, and other bodies for the poor and needy of our society.
What are the Group’s future expansion plans?
The upcoming multispeciality hospital at Jaipur will be functional by April, 2014. We plan to have healthcare facilities at other places as well.