Goldstar Healthcare

Goldstar Healthcare (an ISO 9001:2008 certified, Microsoft & IBM Partner) was established in 2006 by Sadanand Reddy with a motive to provide healthcare and hospital management consulting and information system solutions. It helps hospitals plan/procure equipment, improve operational performance, develop process and setup systems in place, enhance quality, implement a turnkey, assist in accreditation preparation, outsourcing solutions/guidance, biomedical engineering support and strategic plan for HIMS software solutions.

With the vast knowledge and experience in hospital industry, Goldstar has developed the HIMS solution on MS. Net platform to provide end-to-end features to hospital management. It provides comprehensive application that integrates various functions to enhance the operational efficiency, making it one of the most effective healthcare software developments. It is a web-based hospital information system covering clinical, administrative and financial areas of a healthcare set-up. The modules are designed to help healthcare organisations reduce costs, streamline administrative processes, improve quality of care (clinically and administratively), and raise the standard of the hospital at par with the NABH accreditation.

The company has successfully accomplished few projects with locations in northern, southern and eastern parts of the nation and few international projects as well. Goldstar provides turnkey solutions for healthcare sector from specialty to tertiary sectors ensuring optimal utilisation of facilities through innovative design, networking various elements of healthcare delivery system and bringing in latest and feasible global technologies in line with the international players by customising the same to the local requirements.

Goldstar has well defined and mature application development process, which comprises the complete SLDC from business case analysis to warranty support of the application and ultimately leading to ongoing maintenance support. This process supports a distributed delivery environment where in work responsibilities can be effectively divided between the delivery teams spread across the globe.

Strict quality assurance methodologies are followed where each stage of the application development process is monitored, reviewed, audited and controlled. This clubbed with benchmarked practices and experienced delivery skills help clients get maximum return on their IT spending. The company also provides end-to-end IT solutions for a typical healthcare industry on – hardware, networking, IT department layout, manpower selection and recruitment including onsite training. We also undertake outsourcing of the IT department.

Strengths

• Proven credentials in providing complete package of IT solutions and allied services
• Experience in implementation of HIS in India and overseas
• Domain expertise across various disciplines of healthcare industry to help ‘clients’ assessment and requirements of hospital IT and management solutions.

GHIS features

• Comprehensive, integrated, web based, multi-location solution
• Covers all the aspects of hospital management:

• Patient Management System
• Clinical Management System
• PACS and Interface
• Management Information System
• Support Services

• International Standards Compliant
• ICD10
• ICP-9
• HL7
• CIMS for Drug Interaction

• Integration with MS NAV, Tally for financial management
• Single window concept to Patients for billing and collection
• Facilities Controlled by user-defined parameters
• Multiple tariff lists with very flexible option for rate revision
• Covers medical insurance companies functional requirements (TPA)
• Customised preventive health packages for the OPD & IPD Patients
• On-line clinical management system for all specialties,
• Pre-defined multiple medical & discharge summary with auto generation
• Audit trail facility
• Powerful search engine for locating various information related to patient
• Comparative performance reports
• Comprehensive MIS

Turnkey projects

Today this is the area where most of the entrepreneurs are interested in. This is financially more viable and ensures one point of contact. The challenging market is now demanding innovative and integrated service delivery. GHPL provides end-to-end solutions encompassing:

• Selection of site
• Feasibility study to validate the need for facility
• Identify target market segment
• Finalisation of clinical programme
• Quantification of need
• Preparation of architect’s brief
• Identification and listing of regulatory requirements
• Development of SOPs for functioning of a hospital
• Clinical protocols
• Hospital committees
• Human resource management
• Revenue sharing with consultants
• Outsourcing decisions
• Medical equipment planning and procurement
• Pricing and tariff setting

Process development

Service delivery processes typically consist of a complex organisation of technology, people and practices. Developed and operated effectively, they can provide with significant competitive advantage; if poorly conceived and mis-managed, they can saddle an organisation with inefficiencies and performance problems that are difficult to over-come. The team at GHPL helps design process flows, policies and standard operating procedures for all the departments in the hospital keeping in view efficiency, capacity, quality, throughput time and flexibility.

Equipment planning and procurement

Although a great deal of emphasis is placed on meticulously planning healthcare construction and controlling associated costs, the medical equipment piece of the puzzle is often overlooked or grossly underestimated. The end result is unexpected expense and the potential for costly redesign.

This is the core area, which needs meticulous planning and experts. Clients receive objective advice and creative solutions ensuring cost effectiveness. Core areas include:

• Budgeting
• Specifications development:
• Procurement Management
• Installation
• Relocation Planning
• Equipment Management Systems and Software
• Department Procedures

Materials management

Effective management of materials is crucial to the performance of an organisation. Material costs are usually a firm’s largest expenditure. Operating with fewer inventories offers a firm a competitive advantage. Materials management can have a significant impact on quality, customer satisfaction, profitability and market share. There is a need to ensure availability of right materials at right time in right place. GHPL undertakes planning, reviewing and control of the following core activities:

• Demand forecasting
• Procurement
• Budgeting and material planning
• Receipt, inspection and storage
• Issue and distribution
• Consumption
• Maintenance
• Condemnation and disposal
• Inventory control
• Pilferage control
• Maintenance of records in accordance with statutory obligations