SpS Apollo Hospital, Ludhiana is a 282 bedded hospital with a sacalable capacity of 350 inpatient beds facilitates that is established to cater to the healthcare needs of different strata of people in the entire North Indian region (Punjab, Himachal Pradesh, Jammu & Kashmir and parts of Haryana and Rajasthan) by providing the essential tertiary level care.
The inception of SPS Apollo Hospitals, Ludhiana was a cherished dream turning into a reality. The idea behind starting of this hospital was to provide a destination of choice of healthcare for people in all demographic and age profiles. The hospital commenced its operations in March 2005 with the expertise of eminent medical professionals and efficient paramedical and nursing professionals. Prime Minister of India, Dr Manmohan Singh inaugarated the hospital with 125 inpatient beds across all major multispeciality medical departments in September 2005.
The vision of Sri Satguru Partap Singh Ji forms the backbone of setting up of SPS Apollo Hospitals which includes setting up a world class healthcare facility providing quality and affordable healthcare to the people of Punjab.
The mission of the hospital is, “To bring excellence in healthcare within the reach of every individual. We are committed to the health and well being of humanity.” these words form the spirit and backbone of every associate of SPS Apollo Hospital. Keeping up the promise of maintaining excellence in terms of healthcare for the benefit of humanity, the hospital has been setting standards in the North India. In terms of intangible assets, SPS Apollo Hospitals has built a strong and profound goodwill and an unwavering image in healthcare sector.
Also, it has witnessed phenomenal growth year-on-year in terms of patient numbers (both OP and IP) and revenue. The financial performance of the hospital has been extremely satisfying, with both revenues and profits showing significant growth YoY. The hospital reached its breakeven in 2007, only two years after its inception and revenues have risen by ~20 per cent every year with both the EBITDA and net profits margins being handsome. Patients volumes has also grown by over 25 per cent each year. Inspired by the dream of being the most comprehensive healthcare provider across all specialities, most of the medical multi and super specialities have existed in the hospital since the beginning. In the recent past, super specialised services like Interventional neuro radiology, renal transplantation, paediatric cardiology, infertility services and urogynaecology, have been added.
The radiology department of the hospital offers comprehensive and diagnostic services under one roof including a 1.5 tesla MRI, 128 slice CT scanner, CR system, 500 ma-X-rays with IITC, mammography, DEXA scan and colour doppler. The set up also boasts of a next generation Cath Lab and the most advanced endoscopic suites including capsule endoscopy. The stainless steel operation theatres provide an infection free environment ensuring patient safety and superior surgical outcomes. The ambulance network of the hospital has allowed the creation of a seamless emergency management system. The ambulances are equipped with advanced life saving and emergency equipment. The pneumatic shoot system allows on time delivery of samples to the in house laboratories . Information technology has been leveraged through an advanced Hospital Information System(HIS) and Enterprise Resource Planning (ERP) programmes. The 100-bedded intensive care unit follows a multi-disciplinary approach with multi-channel monitoring that supports non-invasive and invasive pressure monitoring and high-end ventilators.
The competitive advantage of SPS Apollo Hospitals is the quality of healthcare services that it offers at affordable rates along with an infection free environment. Cost effectiveness always ensures that world class healthcare is assessable to all the people in North India and this is what makes this hospital from going good to great. The ‘We Care’ programme that aims at generating a confidence among the patients, that the decision to come to SPS Apollo was right, differentiates and sets apart the quality of patient care at the hospital. A focus on the patients and giving them the warm culture of tender loving care has been created through the development of an in house programme that aims to make patients feel comfortable and ensures that their needs are attended to in the best possible way.
Clinical excellence through quality care has been a continuous journey at SPS Apollo Hospital with Joint Commission International (JCI) accreditation acquired shortly after inception becoming the first hospital in South East Asia to attain the JCI accreditation within a span of just 18 months. In February 2010 and February 2013 the hospital was successfully reaccredited by the JCI, USA. Quality at SPS Apollo is a way of life and is driven passionately by the top management with 200 quality indicators which are continuously monitored. A reflection of this can be found in its VAP (ventilator associated pneumonia) being zero and catheter related urinary tract infection (CR-UTI) rates being lower than the National Health & Safety Network.
Practices like Lean, Six Sigma and Kaizen have been adopted to improve and ensure better processes. The Apollo Clinical Excellence Model has been implemented in the hospital and quality is regularly monitored and benchmarked against the best medical institutions in the world. It was awarded the first prize by the Punjab Energy Development Agency in May 2011 for its efforts towards becoming a green hospital through energy conservation. The good work done at SPS Apollo Hospitals in the area of Medication Safety was published as a case study by the JCI, USA. Its attendance management system was rated as one of the best IT implementations by one of the leading IT magazines in the country.
SPS Apollo Hospitals has always prioritised its Emergency Management Plan(EMP) preparedness as a goal, by developing a system to achieve and maintain it with disaster management strategies for both external and internal disasters. The EMP deals with all situations rising from such disasters. A complete analysis of threats is done, and the EMPs made accordingly. These consist of certain SOPs, responsibilities of individuals and departments, functioning and activation of the plan and communication.
Disaster Command (Emergency Response Team), headed by the Chief Security Officer (CSO), is present who are fully prepared to deal with any kind of an emergency situation. A reserve manpower pool to cater for any additional requirement, is also present. To make sure that the people understand the plan, rehearsals and mock drills are carried out every six months with lectures and trainings on fire safety, emergency codes, record management, lab safety etc. conducted throughout the year for all the employees. There is a dedicated fire safety team for four main fire safety systems: Detection, Warning, Suppression and Exit. Adequate number of fire extinguishers and Personal Protective equipment (PPE) are placed throughout the hospital. The security guards on each floor act as the fire marshals, in case of an emergency.
To serve humanity and to become a name of distinctive reputation in pan Punjab healthcare network, SPS Apollo Hospital in collaboration with the Apollo Hospitals Group, aims to reach out to other cities of Punjab and provide them with qualitative healthcare at affordable prices. The expansion plans also include setting up a cancer hospital and a women and children hospital in Ludhiana. Further to develop the centres of excellence, the main hospital in Ludhiana would see addition of critical care beds and liver transplant programme.
- Advertisement -
