M*Modal, provider of clinical documentation services and Speech Understanding solutions, announced the expansion of its existing facility in Mysore. The company has set aggressive hiring plans to ramp-up the centre’s headcount to 600 staff by 2015. Shaw Rietkerk, Sr VP, Worldwide HDS Operations M*Modal, US, inaugurated the new facility.
M*Modal started its operations in Mysore in the year 2012 with 120 employees and today has over 300 staff providing clinical documentation services to its healthcare provider customers in the US. Located at Udaya Ravi Road in Kuvempunagar, M*Modal’s Mysore is a new 170-seat facility spread across 5,400 sq. ft, complementing M*Modal’s existing 110-seat, 5,400 sq.ft office at the lower floor. Now with a combined office space of 10,800 sq. ft, the Mysore facility will be able to accommodate additional production and training seats for round-the-clock clinical documentation services. Reportedly, a 2,500 sq. ft cafeteria is also provided over and above the existing office space for dining and employee recreational activities.
Rietkerk said, “India’s role in M*Modal’s global strategy is crucial. Mysore has contributed significantly to our success and I am happy to state that we have delivered on our commitment to expand our Mysore operations when this center was launched in 2012. This expansion has also allowed us to further tap into the skilled local talent pool, while also strengthening our brand presence in Mysore. I congratulate the Mysore team for its operational efficiencies and commitment to M*Modal’s growth.”
Biju Thomas, Vice President Operations, India East said, “This is a moment of pride for me and the team at Mysore. In just two years, we have successfully leveraged the local talent to contribute to the company’s success. With a large talent pool, Mysore has grown to become an important location for M*Modal. Our rapid growth is testimony to the quality of work being done from here.”
M*Modal’s global centres are located in the US, Canada, U.K., Belgium, Philippines and India.
EH News Bureau
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