Medikoe and Manipal launch in-app SOS feature for emergency medical services

Customers can click the SOS button to alert five people about any medical emergency and get immediate help from Manipal Emergency Care

Medikoe has joined hands with Manipal Ambulance Response Service (MARS) along with technology partner Helpzone Technologies to initiate emergency care treatment in Bengaluru. Reportedly, the new SOS feature on Medikoe’s app allows the customer to alert five people about the medical emergency including the geo-location, as well as get automatically directed to the first level emergency consultation by Manipal Doctors. If need be, they can also get access to an ambulance rushed to the emergency location as fast as possible.

Commenting on this association, Sreevalsan Menon, Founder and CEO of Medikoe said, “Living independently in metro cities these days can be risky for older adults, senior citizens or ailing individuals. Moreover, we come across cases of emergencies like road accidents quite often. When we encounter such crisis situations that also include elder treatments, cardiac arrest etc., finding the right number to calling in a hurry becomes tough. Moreover, if the patients are outside their town when they need emergency care, it is quite possible that they may not be aware of how to contact the closest hospital with advanced emergency care facilities.”

Dr Sudarshan Ballal, Chariman, Manipal Health Enterprises said, “By joining hands with a holistic platform like Medikoe, we will be able to provide total monitored emergency medical assistance during any crisis situation. Capitalising on Medikoe’s wide reach, we will also help the patients and community at large, save precious lives during the ‘golden hour’ along with our technology partner Helpzone Technologies.”

“Helpzone Technologies has piloted a brand-new concept of ‘Titanium Seconds’ with Manipal Hospitals Bangalore with the primary objective of enabling consumers’ quick access to credible medical emergency assistance within a few seconds of raising an alert. With the Medikoe partnership, we hope that a larger number of citizens can make use of the service,” said Deepa Jeetu, Co-founder Helpzone Technologies.