How has Periclave managed to keep up with the constant changes in the Indian market and its consequent demands?
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| Zoru Bhathena |
Today the healthcare industry is growing at a very fast rate. Increased growth has lead to an increased demand of medical equipment. With one of the most modern plant in the country, we are fully equipped to meet this exponential demand not only in terms of turnaround time but also providing the most innovative solutions for complete CSSD /TSSU, laundry and kitchen equipment which were never seen and heard in the country.
We have standardised the entire process of manufacturing over the last many years and already have a good portfolio of products to serve the unique needs of not only small hospital setups but also huge medical institutions, pharma industries, medical colleges and research institutes, etc. and we are selling these products with 100 per cent customer satisfaction. Despite this, we always aim to communicate effectively with our customers and if need arises, we are definitely open to introducing custom-made equipment in the market based on individual customer requirements.
What does Periclave offer the life-sciences sector?
Periclave offers a broad array of products and solutions for life sciences, research laboratories, pharma and biotech companies.
The production steps in the life science industry are aimed at maximum safety, top quality and high economy. This applies in particular to the sterilization processes. Periclave has pioneered in preventing contamination by providing superior products and services in the field of sterilisation. Our unique integrated offering of reliable sterilisation equipment and services allows Periclave to support the entire process from research and discovery to manufacturing.
Many of our products are used by the US FDA approved facilities in India. As the technology leader and with several systems installed nationwide in leading pharma and biotech companies, Periclave has been offering unique flexibility in the engineering and manufacturing of tailor-made solutions. Periclave is familiar with the requirements of the healthcare industry and for decades, has been a reliable and competent partner to this industry.
What are Periclave’s targets and goals for this fiscal?
The most important thing to remember about any enterprise is that, there are no results hidden inside its walls. The result of any business is a satisfied customer and at Periclave, we only strive for customer satisfaction using the best available technologies and man power. Our goal is to utilise the results of intensive dialogue with our customers to further develop our products and to incorporate relevant innovations so that we set our products as a benchmark on international platform.
We at Periclave are striving to give our customers 100 per cent equipment uptime, irrelevant of the size of the hospital or its location and manufacturing equipment which meet or exceed the international standards. The promptness in attending to our customers’ needs and availability of the spare parts and cost of after sales services are our main forte.
Any new launches or expansion plans in the offing?
In the hospital laundry, the major running cost is for generating heat which is used in dryers and presses. In most of the big hospitals the steam generated from burning fossil fuels is used as the heating medium. Burning fossil fuels generate sulphuric, carbonic, and nitric acids, which fall on the earth as acid rain, impacting both natural areas and the built environment. . The transportation of fossil fuel requires the combustion of additional fossil fuels.
In order to minimise the exponential cost and hazards incurred due to use of fossil fuels in running a laundry and also as a social responsibility, we at Periclave have developed laundry equipment which use zero per cent direct heat from fossil fuels. This year we will be upgrading our laundry equipment which will work without the use of fossil fuels and the running cost for the entire laundry will reduce at least by 50 per cent in comparison to those running on fossil fuels. This will not only reduce the laundry running cost but also help in preventing biohazards.
How is India’s medical equipment market?
India is one of the largest emerging medical equipment markets in the world. This market is expected to grow to around $5.8 billion by 2014 and $7.8 billion by 2016, growing at a CAGR of 15.5 per cent, according to an industry report. Also, India’s medical device market is currently the fourth largest market in Asia with 700 medical device makers, and ranks among the top 20 in the world, according to data from the India Semiconductor Association.
With six per cent of GDP expenditure on healthcare, the government proposes in 12th five year plan to increase it by 2.5 per cent, which would bring opportunities and growth in healthcare facilities including infection control. The challenge would be penetration into Tier-II and Tier-III cities and cost competition from unorganised and substandard equipment manufacturers. High excise duty adds to challenge in this highly price conscious market which has a very large potential.
How do you stay ahead of the competition?
Dedication and innovation helps us to get and keep an edge over our competition. We at Periclave say that we give our customers 100 per cent satisfaction because, we have over 100 employees ,and each key employee is having over a decade of experience in handling their respective departments .Thus the customer can be assured that whatever is being done for them is being done by the most experienced person in the industry.
Further, Periclave on all India basis has over 25 experienced engineers to provide after sales support, some of whom have expertise of over 40 years in this field.
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