The company has developed an app on the basis of requirements by caregivers which provides apt details of attendance, payouts, incentives
Zorgers, a home healthcare startup having already trained 3100 caregivers is aiming to increase their fleet to 15000 by the end of 2020. Owing to the need for trained and skilled caregivers they give utmost priority to the concerns of their workforce, be it attendance, salary, travel or any other issue.
The company has developed an app on the basis of requirements by caregivers which provides apt details of attendance, payouts, incentives and other important things. They have built a community of caregivers around the same logic wherein 60 per cent of recruitment happens through staff reference alone.
Zorgers has developed a training module with an in-house process material specified towards the care of patients at home, which includes non-technical soft skill focussed pattern, and the technical part involving medical training. Before enrolment into the system as a full-time Caregiver, Zorgers imparts six days on-field training, and overtime training sessions as soon as they are off duty hours. Videos and animations of training programs are also made available on their app, just in case, they need to learn or use in times of crisis.
A bare minimum level of benefits is provided to caregivers which includes minimum fixed salary, irrespective of engagement with clients. Caregivers enrolled on a full-time basis are motivated by a minimum monthly payout, along with monthly paid leaves, and decent company accommodation. Continuous on-field training at clients’ end and associated hospitals assure monthly, quarterly and annual recognition via awards, and client-based feedback incentives.
“TIll date, we have created more than 3000+ Jobs and we intend to create at least 1 million jobs by the end of 2025. As a part of the training and engagement programme, our focus is to always treat caregivers as partners in the journey. Caregiving has been a very nascent profession in India and the society has to work together in uplifting this as a career option. I am living a dream to see job seekers opting caregiving as a preferred career choice and not just livelihood management” shares Varun Gupta, Founder and CEO, Zorgers Healthcare.