Neuberg strictly follows a 7-point protocol for home collection service
In view of the COVID-19 pandemic and the lockdown, Neuberg Diagnostics has ramped up its Anywhere Anytime services. As per Neuberg Diagnostics, they will offer Round the Clock lab services at the doorstep during the lockdown. Moreover, full-fledged sample collection and ECG services are offered in Chennai, Bangalore, Cochin and Hyderabad.
Speaking on the occasion, Aishwarya Vasudevan, Group COO, Neuberg Diagnostics, said, “While the lockdown is a much-needed move to limit the community’s chance of exposure to the Coronavirus, Neuberg believes that medical care should be made available to people in the most convenient manner possible even in the present scenario. In this context, we have combined the use of technology and patient care to make our Anywhere Anytime services available to our patients within the confines and comfort of their homes.
As part of the ‘ANYWHERE ANYTIME’ initiative, samples can be collected at any time from a patient’s home, subject to the place maintaining basic standards of hygiene and privacy. The service would be catered by Neuberg’s certified and experienced phlebotomists who have been trained to follow safety protocols before and after collecting samples, ensuring maximum safety for the patient and themselves.
“This is an ideal moment when technology and convenience should take the lead in terms of facilitating healthcare delivery. So when ‘work from home’ can become a way of life during these difficult times, why not ‘Health from Home’, especially for older adults and people who have chronic conditions who need to be at the top of their health to stay fit to fight infections.” adds Aishwarya.
Neuberg strictly follows a 7-point protocol for home collection services:
- Exclusive, sealed, hygienic sample collection kit for every patient
- Sealed needles are opened in front of the patient
- A new face mask is worn before entering the venue of sample collection
- Hands are sanitised using 70 per cent Isopropyl Alcohol before and after sample collection
- A fresh pair of gloves is used for every collection
- In case the patients exhibit COVID-19 symptoms, they are handed a face mask before the collection
- All sample collection materials are discarded appropriately including the customer’s mask
- Advertisement -