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Apollo TeleHealth receives ISO 13131:2021 certification

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ISO 13131:2021 belongs to a class of standards that provides flexible, general guidelines that support innovation in healthcare

Apollo TeleHealth has received the certification of ISO 13131:2021 presented by the British Standards Institution (BSI). The release of ISO 13131:2021 provides direction with a focus on the quality and risk management methods required to define guidelines for distinct remote health and care services. ISO 13131:2021 belongs to a class of standards that provides flexible, general guidelines that support innovation in healthcare.

Dr Prathap C. Reddy, Founder and Chairman, Apollo Hospitals Group said, “Our business is providing medical care and assistance to millions of people around the country and worldwide. Therefore, it is vital that we employ strict processes to ensure quality in the delivery of telehealth services. We invest heavily in quality programmes and this certification recognises our industry leadership in developing and deploying user-friendly technological solutions and the high standard for medical services across our platform. By achieving certification of ISO 13131:2021, Apollo TeleHealth has demonstrated that it has adopted best practice for its telehealth services, a requirement for delivering safe healthcare from a distance.”

Speaking of this new achievement, Dr Sangita Reddy, Joint Managing Director, Apollo Hospitals Group said “Today, ATH has emerged as India’s single largest turnkey provider in the area of telemedicine with 800+ public health centres, 100+ franchised teleclinics and point of presence through 350,000 common service centres, and rapidly expanding to other geographies. It has brought healthcare within the reach of every consumer by the usage of the latest technologies, thereby Enabling Connected Health and Continuum of Care. The achievement of this new ISO standard is a reflection of the dedication, effort and perseverance of everyone associated with ATH to make it the global pioneer in telemedicine.”

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