Express Healthcare

Consortium brings virtual OPD relief to COVID patients in India

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Companies driving this initiative include Rotary Club Of India, Aarogya India Foundation, Manav Mitra NGO, and it is supported by technology partners like MySenior Doctors, I-Novate and Avaya

In light of the current healthcare emergency in the country, a virtual Out Patient Department (OPD) is now open for COVID-19 patients nationwide, free of charge called www.medicsetu.org. The initiative, driven by a group of non-profit organisations, doctors and technology partners under the guidance of the Ministry of Electronics and Information Technology (MeitY), is now live.

Companies driving this initiative include Rotary Club Of India, Aarogya India Foundation, Manav Mitra NGO, and it is supported by technology partners like MySenior Doctors, I-Novate and Avaya.

One can connect with a doctor on MedicSetu by following the steps one by one given on the website.

This video consultation service, based on Avaya’s collaboration app, Avaya Spaces, is used by more than 1,000 volunteer doctors across the nation. I-Novate customised the solution to enable doctors and patients to connect directly in secure and private virtual rooms.

“Keeping the urgency in mind, this app was created within seven days, and during the trial phase in the past one week, 163 registered doctors provided consultation to around 900 patients. The virtual OPD is open from 9 Am to 9 PM for COVID-19 patients only, who can walk in and avail free consultation from a doctor without scheduling appointments,” a press release said.

With MedicSetu having proven its ability to lessen the demand on hospitals, the plan now is to expand the service to across 300 cities with more than 2,000 doctors on-board. Doctors who have been verified by the supporting NGOs and have been registered, can connect with the patients one by one and communicate through video conferences.

The team is further searching for more organisations to join them in this noble effort and assist them in recruiting more doctors to cater to the patients’ needs. The severity of the second wave of the pandemic has been such that it has strained healthcare infrastructure massively, this initiative is to share the burden and provide help to patients in real time, according to the release.

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