Philips Future Health Index 2025: 76% of Indian healthcare professionals believe AI can improve patient outcomes

Philips has released the India findings from its 10th annual Future Health Index (FHI) 2025 report. The results indicate growing confidence among Indian healthcare professionals (HCPs) in artificial intelligence (AI) as a tool to improve patient outcomes, even as the country continues to address rising healthcare demand and ongoing workforce shortages.

According to the report, 76 per cent of Indian HCPs believe AI can improve patient outcomes, indicating a wider shift toward digital technologies in clinical care. The FHI 2025 study, considered one of the largest recurring healthcare research initiatives globally, gathered insights from over 1,900 HCPs and 16,000 patients across 16 countries.

In India, the report includes data from healthcare professionals across both public and private sectors. The findings highlight how AI is increasingly being viewed as a tool not just for improving efficiency, but for enhancing access, reducing professional fatigue, and raising clinical quality standards.

Bharath Sesha, Managing Director, Philips Indian Subcontinent, said, “India stands at a pivotal moment in healthcare transformation. What we’re seeing today is a growing trust in AI not just as a tool for efficiency but as a catalyst for better clinical outcomes, broader access, and more empowered healthcare professionals. The findings from this year’s Future Health Index India report reaffirm what we’ve long believed – that technology, when applied with purpose, can bridge the gap between capability and capacity. It is encouraging to see patients’ readiness to embrace this transformation, and belief from over 80 per cent Indian Healthcare professionals that AI could save lives by enabling early interventions. This trust is essential to scale up the use of AI and other relevant technology interventions to provide better care for more people.”

Workforce Empowerment and AI Integration

The FHI 2025 India report finds that 75 per cent of respondents believe AI-supported training is beneficial for less experienced staff, particularly in underserved areas. Healthcare professionals in India view AI as a key tool for skill-building and creating context-driven solutions.

A majority of respondents agree AI can drive consistency and access in healthcare delivery:

• 78 per cent say AI can standardise patient examinations

• 87 per cent believe AI can improve access to clinical research

• 72 per cent say AI supports timely and accurate interventions

Despite this optimism, there are concerns about how AI tools align with clinical workflows. While 56 per cent of HCPs are contributing to AI development within their organisations, only four in ten feel these tools meet their daily clinical requirements.

Care Delivery and Process Optimisation

The report also reveals how AI is being considered at every stage of care delivery.

• 76 per cent say AI can help route patients to the right care setting

• 78 per cent believe it can reduce patient wait times

• 60 per cent think it can increase face-to-face time with patients

• 80 per cent cite AI’s potential to automate repetitive tasks

• 65 per cent say AI can reduce procedure times

Addressing Concerns Around AI Adoption

Although AI adoption is on the rise, key issues remain that could affect broader implementation.

• 45 per cent of HCPs are looking for clear guidelines on AI use and its limitations

• 44 per cent seek clarity on legal liabilities in patient care

• 31 per cent express concern over data security

• 67 per cent fear AI could amplify healthcare disparities due to data bias