Express Healthcare

ZeOmega introduces EldriCare

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Eldricare will support patients suffering from both chronic and acute conditions by leveraging Jiva, the end-to-end PHM platform and help doctors bridge gaps in care and execute tailored care plans

ZeOmega, provider of population health management (PHM) solutions servicing healthcare organisations throughout the United States, announces opening of its new sister company—EldriCare. Based in Bangalore and servicing all of India, EldriCare creates and coordinates personalised care plans that help improve outcomes and lower costs for the most complex populations suffering from high burden of disease. With the goal of enhancing people’s lives by effectively engaging them to improve their own health, Eldricare will facilitate follow-up care programmes using multi-channel engagement campaigns that connect with patients via telephone, mail, text, web chat, and/or interactive voice recognition outreach.

Eldricare will support patients suffering from both chronic and acute conditions by leveraging Jiva, the end-to-end PHM platform created by its parent company, ZeOmega.

The interoperability-enabled, innovative technology within Jiva allows doctors, nurses, pharmacists, other healthcare providers and patients to appropriately access and securely share a patient’s vital medical information electronically—improving the speed, quality, safety, and cost of patient care.

MS Ramaiah Memorial Hospitals is the first client of Eldricare in Bangalore, India to use Jiva to improve care management. For now, Eldricare will be supporting the hospital’s diabetes clinic. But with time, Eldricare will expand its services to other specialty areas of the hospital.

“In India, there is a rise in number of patients suffering from chronic illness—diabetes being the most common of all,” says Dr Naresh Shetty, President, MS Ramaiah Hospitals. “Patients suffering from chronic illnesses need dedicated follow-up care and lifestyle management, but to make that happen, doctors and hospitals must take on extra tasks. With our ratio of only 1 doctor per 1,800 people, that simply is not possible without help. Eldricare offers the crucial support we need. We are glad to partner with Eldricare. Services like these will help both patients and doctors throughout country.”

“We are excited to be partnering with MS Ramaiah Memorial Hospital to help heighten health outcomes,” says Sam Rangaswamy, Founder and Chief Executive Officer for ZeOmega. “Follow-up care and medication reconciliation is extremely important to improving health. The advanced technology offered by Eldricare will help patients manage their medical data while allowing physicians easy access to that health information.”

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