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Indian Railways employees to avail healthcare services using app

App will enable serving, retired employees to avail healthcare services of 125 railway, 133 private hospitals

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Indian Railways will be using Microsoft Kaizala to connect its employees across the country with healthcare facilities. Microsoft Kaizala app will enable serving and retired railway employees to avail healthcare services of 125 railway and 133 private hospitals. The Kaizala group, managed by doctors from South Central Railways, will be complemented with focussed groups of doctors, paramedical staff and nurses.

On registering for the healthcare services, Indian Railway employees will be able to search on Microsoft Kaizala for nearest hospitals and doctors, list of empaneled diagnostic centres and health units. Employees can book appointments with doctors, share diagnostic lab reports directly with their doctors and save digital records in ‘Me Chat’ of Microsoft Kaizala. They will also be able to share their feedback to improve quality of medical services with built-in action cards.

Kaizala enables Indian Railways to have direct communication with their employees including achievement bulletins, educative bulletins and informative bulletins to spread awareness around CPR, general first aid, immunisation and vaccination, including others. The doctors on this Kaizala group can view medical history of an employee, pull out case sheets and aid in taking timely decisions.

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