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mfine launches on-demand healthcare service in Delhi NCR

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This enables users to consult with doctors, virtually, when they need, consultation covers complete diagnoses, valid digital prescription

mfine, an AI powered, on-demand healthcare service which enables virtual medical consultations, is now live in Delhi NCR. mfine is an always-on health companion for consumers, enabling them to consult doctors within 60 seconds, anytime and from anywhere. mfine has partnered with city’s hospitals which include CK Birla Hospital for Women, Sarvodaya Hospital and Research Centre, Asian Hospital and Institute of Medical Sciences, Cloudnine Hospital, Aakash Hospital, Paras Hospitals, Medeor Hospitals, Motherland Hospitals and Orchid Hospital Maternity and Heart Centre. Currently, Delhi NCR accounts for 15 per cent of consultations done on mfine. To address this demand and increase accessibility for consumers in Delhi NCR, mfine plans to sign up 75 hospitals and more than 500 doctors in the next six months. The company will also expand into all relevant pockets of the growing NCR.

mfine’s mhealth solution enables users to consult with doctors, virtually and when they need. The consultation covers complete diagnoses and a valid digital prescription. Users can also securely store their health records and track various health parameters for themselves and for the entire family. Doctors are able to get structured inputs on the patient’s history via chat, video, images, documents etc. On mfine, not only are users consulting for episodic illnesses like viral infections but also for chronic diseases such as diabetes and arthritis. Patients are also consulting for super specialities such as cardiology, orthopaedics and fertility. The startup will soon launch additional services such as monitoring of vitals, collection of samples for lab tests and medicine delivery at home. Several digital tools are also in the pipeline to help users track chronic conditions, maintain a healthy lifestyle and aid recovery – depending on user requirements.

Prasad Kompalli, CEO and Co-Founder, mfine said, “We believe that digital health is poised to reinvent the Indian healthcare system and is an inevitable solution to the low doctor-patient ratio and non-uniform distribution of doctors across the country. Users are valuing the speed of access and the comfort of having top docs from trusted institutions available round the clock. People of Delhi NCR would be able to access top specialist doctors from best hospitals of the city online instantly.”

Akshat Seth, Chief Operating Officer, CK Birla Hospital for Women said, “mfine is impacting the way doctors and patients interact. Since we implemented it, we have been able to provide our patients access to quality medical guidance from our expert doctors remotely. It has also helped our doctors stay connected with their patients even when they are unable to visit the hospital.”

Dr Sameer Kulkarni, Facility Director, Paras Hospitals, Gurgaon said “There has never been a doubt that keeping in touch with the doctor between visits is beneficial for the doctor-patient relationship. It ensures care continuum and better adherence to the treatment. We deal with a large range of patients who are seeking fertility treatment, Antenatal care, and Postnatal care, which require doctor to have granular data on patient’s lifestyle and medical history.”

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